Privacy policy

PRIVACY POLICY

Last updated: 29 May 2026

House of Omniscient operates this website and online store, including all related content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how House of Omniscient collects, uses, stores, and shares your personal information when you visit, use, purchase from, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

  1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with House of Omniscient, we may collect the following personal information:

• Name
• Email address
• Billing address
• Shipping address
• Phone number
• Payment and transaction information
• Order history
• Account login details
• Product preferences and wishlist activity
• Customer support communications
• IP address
• Browser and device information
• Website usage and interaction data

  1. HOW WE COLLECT INFORMATION

We collect personal information:

• Directly from you when you place an order, contact us, sign up for emails, or interact with our Services
• Automatically through cookies, analytics, and similar technologies when you browse the website
• From Shopify and third-party service providers who help operate our store
• From marketing, advertising, and analytics partners where permitted by law

  1. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfil orders
• Provide customer support
• Manage returns, refunds, and exchanges
• Send order confirmations, shipping updates, and service messages
• Improve our products, website, and customer experience
• Detect fraud, abuse, or unauthorised activity
• Comply with legal obligations
• Send marketing communications where permitted by law
• Show personalised advertisements and product recommendations

  1. SHOPIFY

Our store is hosted by Shopify.

Shopify processes personal information to help operate, secure, and improve the Services. Information submitted through the store may be processed by Shopify and its partners in countries outside your own.

To learn more about how Shopify handles personal information, please review Shopify’s Privacy Policy.

  1. PAYMENTS

Payments are processed securely through Shopify Payments and other authorised payment providers.

House of Omniscient does not directly store full credit card information.

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences and cart contents
• Analyse website traffic and performance
• Improve user experience
• Deliver relevant advertising and marketing

You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

  1. MARKETING COMMUNICATIONS

If you subscribe to marketing emails or SMS communications, we may send you updates about products, launches, promotions, or brand news.

You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us at Houseofomniscient@gmail.com.

  1. HOW WE SHARE INFORMATION

We may share personal information with:

• Shopify
• Payment processors
• Shipping and fulfilment providers
• Customer support providers
• Analytics and marketing partners
• Fraud prevention and security providers
• Legal or regulatory authorities where required by law

We do not sell your personal information for money.

  1. INTERNATIONAL DATA TRANSFERS

Your information may be processed outside your country of residence, including in countries that may have different data protection laws.

Where required by law, we use appropriate safeguards for international transfers of personal information.

  1. DATA RETENTION

We retain personal information only for as long as necessary to:

• Provide our Services
• Maintain business and financial records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies

  1. YOUR RIGHTS

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction or objection to processing
• Withdrawal of consent
• Data portability
• Opting out of marketing communications or targeted advertising

To exercise any rights, contact:

Houseofomniscient@gmail.com

We may request verification of your identity before processing requests.

  1. CHILDREN’S PRIVACY

House of Omniscient does not knowingly collect personal information from children under the age required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

  1. SECURITY

We take reasonable technical and organisational measures to protect your information.

No online system is completely secure, and we cannot guarantee absolute security of information transmitted online.

  1. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, security, or content of third-party services.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised “Last updated” date.

  1. CONTACT

For questions about this Privacy Policy or your personal information, contact:

House of Omniscient

Email: Houseofomniscient@gmail.com