Shipping policy

SHIPPING POLICY

Last updated: 29 May 2026

Orders are processed within 1 to 3 business days after payment confirmation.

Processing excludes weekends and public holidays.

During product drops, restocks, or peak periods, processing times increase.

Shipping options are shown at checkout and fulfilled through Shopify integrated carriers and services.

Available delivery options depend on destination and order size.

Shipping costs are calculated at checkout based on destination, weight, and delivery method.

All shipping fees are paid at the time of purchase.

Delivery times depend on the selected shipping method and destination.

Estimated delivery windows are provided by the carrier and are not fixed.

Delays occur due to customs processing, courier delays, weather disruption, or high-volume periods.

Tracking details are provided once the order is dispatched.

Tracking updates depend on the courier system used for fulfilment.

International orders are subject to customs duties, import taxes, and local fees set by the destination country.

These charges are not included in the order total and are paid by the customer upon arrival.

Incorrect or incomplete shipping details lead to delivery delays or failed delivery attempts.

Orders returned due to incorrect address details require additional shipping costs before reshipment.

Lost parcels are investigated with the shipping carrier once a claim process becomes available.

Resolution depends on carrier investigation outcomes and tracking status.

For shipping support, order issues, or delivery enquiries contact:

Houseofomniscient@gmail.com

Country/Region